New Contact Emails for Security & Pass Office Services

To enhance communication and improve responsiveness, the POA has established two new shared email groups:

• Security Leadership Group: [email protected]
• Pass Office Group: [email protected]

These shared inboxes allow multiple team members to monitor and respond to incoming emails, helping ensure timely and consistent service during peak periods, staff absences, and shift transitions.

Benefits of the new shared email groups include:
• Improved response times and communication efficiency
• Greater continuity in service and follow-up
• Increased accountability and shared visibility among team members

Owners are encouraged to use the appropriate group email when contacting these departments.

Please note: In the event of an emergency, do not send an email. Instead, contact Security directly at (843) 785-1120 for immediate assistance.

These enhancements are part of the POA’s ongoing commitment to strengthening service levels and improving communication with our community.