MANAGEMENT

The Palmetto Dunes Property Owners Association is a non-profit corporation whose purpose is to provide security, maintenance, and administrative functions and support to the owners of properties in the Palmetto Dunes Community.

The Association is a private community whose roads, bridges, dedicated common areas, open spaces, leisure paths, and beach access areas are owned or maintained by the PDPOA. Greenwood Communities & Resorts holds title to the commercial amenities such as golf, tennis, restaurants, and other facilities. The PDPOA is responsible for the maintenance of security, issuance and control of identification stickers and passes for vehicles, and the maintenance and control of all existing and future traffic control signs and lights. Operation of the PDPOA is vested in a Board of Directors consisting of property owner members who serve without compensation and are elected by the membership of the Association.

The Palmetto Dunes Property Owners Association administrative office is located at 16 Queens Folly Road, Hilton Head Island, SC 29928 and can be reached at 843-785-1109.

ARB

Palmetto Dunes Resort Covenants have created a three to seven-member Architectural Review Board known as the ARB. This board was established for the purpose of enforcing architectural, site, landscaping, vegetation and building controls in conformity with these Covenants and pertinent law.

All exterior alterations or improvements, including landscaping, maintenance, painting, re-roofing, tree trimming and removals, wood repair, etc., requires an ARB permit. Interior remodeling will require an ARB permit if it affects the exterior appearance of the house in any way or requires a dumpster onsite. The issuance of an ARB permit generally requires a fee and, in some cases, a refundable compliance deposit. Depending on the scope of work, the application will be reviewed either at the monthly ARB meeting or administratively for approval. Once the application is submitted to the ARB office, the ARB Manager will be able to let you know the approval process for that project.

Homeowners planning changes to a house or its landscaping are encouraged to call the ARB Manager to determine if the changes being considered require ARB approval.

COMMUNICATIONS

Our Communications Department provides accurate, timely, and important information to all property owners. They produce all communications pieces from the PDPOA, including: monthly Tidings eblasts, bimonthly Palmetto Perspective, text alerts, social media channels, special mailers, and web site. The Communications Department also plans all PDPOA member events.

Tidings Enewsletter
Tidings Enewsletters are sent out monthly via email to all property owners and provide news updates and event information for the upcoming month. Special Tidings are also sent out throughout the month as needed.

Palmetto Perspective
Palmetto Perspective is PDPOA’s bi-monthly news publication. It is mailed to all Palmetto Dunes property owners. If you have a change of mailing address, please notify us.

Text Alerts
You have to submit the Text Alert Sign-Up form to receive alerts. PDPOA will send you text alerts for very important news only, including severe weather, safety precautions, security alerts, etc.

Facebook
Follow PDPOA on Facebook to stay connected with everything that’s going on. Follow PDPOA at facebook.com/pdpoa.

COVENANT COMPLIANCE

The Covenant Compliance Department is responsible for regular inspections of all 2,172 (single and multi-family) residences in Palmetto Dunes. During annual baseline inspections, if a violation is found, letters are sent out to property owners to correct the issue.

Baseline Inspections
A baseline inspection of each home is performed routinely by our Covenant Compliance Representative. During inspection, review will be conducted from common areas, and the Property Inspection Checklist completed. If a violation is found, you will receive a letter to let you know of the issue and what needs to be done to correct it.

Closing Inspections/On-Call Inspections
PDPOA performs property inspections when we receive a Real Estate Closing Request. However, we believe it would be beneficial to both buyers and sellers if we were able to provide this information earlier. If your home is currently for sale, or if you plan to list it in the future, we encourage you to contact us for a courtesy property inspection. The report serves to notify both the current owner and prospective/pending owner of any existing covenant violations.

FINANCE

The Finance Department, under direction of the Board and Finance Committee, is responsible for managing the PDPOA’s financial operations in accordance with fiscal and accounting policies. They manage all revenues and expenses, including the annual assessment, transfer fee, transportation fee, operating budget, and capital budget.

Annual Assessment
Each owner of a residential property or lot shall pay an annual assessment to the PDPOA providing a permanent fund to maintain, landscape, and repair common areas within the resort, including but not limited to: walkways, bike paths, beachfront, lagoons, bridges, foot paths and guard gates. In addition, this fund will in general provide those services as determined by the PDPOA Board of Directors that are important to the development and preservation of an attractive community appearance, maintaining the privacy, security and general safety of the residential communities in the Palmetto Dunes Resort.

This fund will be placed in a special account and will be used exclusively for the purposes identified above. The assessment is due and payable to the PDPOA on or before the first day of March each year.

HUMAN RESOURCES

The Human Resources Department’s goal is to recruit, develop, and retain a diverse, well-qualified and professional workforce that reflects the high standards of the community. They also ensure that all personnel policies are carried out in a reasonable and consistent manner, and to provide for the compliance with state and federal statutes involving personnel management.

MAINTENANCE

This department is responsible for all of the general maintenance in our community including, but not limited to: landscaping and irrigation, signage, weekly landscape debris pickup, roads, bridges, drainage, lighting, waterways, offices and equipment, mailboxes and yard signs, and other miscellaneous work (like flagpoles and holiday decorations). Please note that our PDPOA Maintenance Department is responsible for the common areas of the resort, not with villa or condominium units.

PLANNING &  PROPERTY OPERATIONS

The Planning & Property Operations team plans and effectively implements all capital projects and property operations, including the day-to-day functions and overall repair and maintenance of facilities, amenities, common areas, streets and public works. They strive to keep the aesthetics of the community appealing to residents and guests alike, as well as ensuring the safety of projects and structures.

SECURITY & PASS OFFICE

The Palmetto Dunes Department of Security Operations is responsible in providing a safe and secure environment to everyone within Palmetto Dunes. They are responsible for the issuing of passes, both residential and commercial, ensuring safety at the North and South gates, as well as providing security for everyone within Palmetto Dunes. For emergencies, dial 911. For non-emergencies, dial 843-785-1120. For the Pass Office, dial 843-785-1125.