March 27: Weekly Update-PDPOA Operations & Town Updates

March 24: PDPOA Update
March 24, 2020
Public Health Advisory from the Town of Hilton Head Island
March 28, 2020

March 27: Weekly Update-PDPOA Operations & Town Updates

Published March 27, 2020

PDPOA Operations Update

  • PDPOA Administrative and Pass Office lobbies will be closed through April 12. The Pass Office drive-up window remains open with normal operating hours to provide assistance.
  • The security team, including all gate operations, are operating as normal at this time. However, where the presence of an officer is not immediately necessary, the officer may contact the complainant or violator via telephone to offer a resolution. For emergencies, please dial 911. For non-emergencies, you may call 843-785-1120.
  • Many members of our staff are working remotely and available by email to assist you. Click here for our Employee Contact List or email
  • PDPOA has canceled all meetings and events through April 12, including the first three Turtle Trot 5k races scheduled for April. We have delayed the start of the Dunes Buggy service for the season to April 12 for the time being.
  • On March 30, we will begin processing ARB permits that do not require on-site inspections and continue issuing emergency ARB permits. If you have any questions about this, please email and or call 843-785-1109 between the hours of 8am-4pm, Monday through Friday.

To stay informed of all PDPOA updates, please visit


Town of  Hilton Head Island Update

On Thursday, the Town Council hosted its first virtual meeting and streamed live on Facebook. During that meeting, the Town Council:

  • Approved a resolution asking Governor Henry McMaster to issue a stay-at-home order.
  • Approved a joint statement to the Community outlining steps it has taken and will take towards a shelter-at-home order.
  • Authorized Town Staff to submit letters to state and federal officials seeking economic and medical assistance.
  • Agreed to send a letter to Hilton Head Hospital officials asking that the hospital share information daily on the number of patients being treated for COVID-19. Additionally, they agreed to send a letter to the SCDHEC asking for data reports of coronavirus by zip code or municipal level.
  • Recommended that Council members meet weekly to discuss COVID-19 response and beef up communications to keep the community more informed.
Additionally, both Governor McMaster and Mayor John McCann have requested that all out of state visitors planning a stay of two or more nights to self-quarantine themselves for two weeks immediately upon arrival. Self-quarantine also applies to residents who have visited other areas and are returning to the Island.
Neighbors Helping Neighbors

PDPOA launched “Neighbors Helping Neighbors” to meet the needs of our community through safe individual acts of service. We have many owners who have volunteered to help with grocery delivery, take-out food dropoff, pharmacy pick-up, etc. for those who cannot get out of the house during this time. If you know of anyone who may be in need of assistance, please have them call us at 843-785-1109. Click here to volunteer or request assistance.

Resort Operations

Palmetto Dunes Resort is currently still open to guests. Tennis, pickleball, bikes, kayaks, etc. are still open. Golf courses are open on select days. All resort restaurants are open for takeout, except Alexander’s, which is closed. Click here for a full resort operations update.

The Marriott and Omni hotels are both open at this time.

Schools Closed 

On Tuesday afternoon, Gov. Henry McMaster and South Carolina Superintendent of Education Molly Spearman announced the state’s schools will remain closed for the duration of the month of April.

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