Published April 6, 2020

PDPOA Operations
If you have any questions on PDPOA Operations or need assistance, please email

  • PDPOA Administrative and Pass Office lobbies are closed to walk-in traffic through at least April 30. The Pass Office drive-up window remains open with normal operating hours to provide assistance. Many members of our team are available to assist you via phone at 843-785-1109 or online. Click here for our Employee Contact List or email
  • We are tentatively planning to close the pass office windows this Thursday and Friday to allow for paving of the pass lanes. During the closure, passes will be available at the gates. We will be sending out more information later this week.
  • Beach accesses remain open for pedestrians and bikers. Parking at the Dunes House and Disney has been closed; however, you may still drop people off at the Dunes House beach access.
  • Visitor passes are for guests traveling to and from the residents’ homes. Please do not call in visitor passes for access to the community amenities and parking areas, as this is in direct conflict with state and local directives.
  • PDPOA has canceled all meetings and events through April 30.
  • Only emergency ARB applications, and applications that do not require an onsite inspection, will be processed. Such applications include, but are not limited to, reroof, maintenance, repair and upkeep. It will be at the discretion of the PDPOA if a permit is warranted. All other applications will be reviewed after April 30. If you have any questions, please email
  • April’s monthly ARB meeting has been canceled. The next monthly ARB meeting is scheduled for Monday, May 18, with submissions due by 3pm on Monday, May 11.
  • Pass office and gate staff are distributing the Town’s Public Health Advisory to our visitors and guests. We have also asked owners with rental properties and the rental companies to pass out the notice. Click here for the advisory being distributed.
  • At this time, maintenance is still doing weekly debris pick-ups on Wednesday.
  • Palmetto Dunes Cares has approved a grant of $5000 to the Community Foundation of the Lowcountry COVID-19 Response Fund.
  • Currently, the security team and all gate operations are operating as normal. However, where the presence of an officer is not immediately necessary, the officer may contact the complainant or violator via telephone to offer a resolution. For emergencies, please dial 911. For non-emergencies, you may call 843-785-1120.

Resort Operations

  • Palmetto Dunes Oceanfront Resort will not be accepting any new reservations now through Thursday, April 30. The Disney Resort remains closed indefinitely and the Omni is closed through May 21. Although occupancy is very low, the Marriott remains open.
  • All three Golf Courses, Jones, Hills & Fazio are open select days. All golf clinics are canceled through May 1. Private lessons are still available. Course closures (this includes course, pro shop and grill):
    Fazio closed April 4, 6, 11, 14 & 19
    Hills closed April 8, 10, 12, 15, 21 & 29
  • Big Jim’s is open 7am-9pm for take-out or to go. Please call 866-420-4478 to place your order. You can order online here as well. NEW FAMILY PLATTERS available! Free delivery for orders over $50 within Palmetto Dunes Resort.
  • Easter To Go now available from Big Jim’s. Place your orders online here or call 877-306-4757. View menu.
  • The Arthur Hills Grill is open 7am-4pm for take-out only. Call 843-785-1191 to place your order.
  • The Fazio Grill is open 7am-4pm for take-out only. Call 843-785-1291 to place your order.
  • The Dunes House is open 11am-5pm for take-out only. Call 843-686-9646 to place your order. The Dunes House parking lot is now closed.
  • Shelter Cove Marina is open 8am-5pm Be sure to check our Shelter Cove Harbour & Marina Updates page hereSelect activities are available for parties of 6 or less.


  • By order of South Carolina Gov. McMaster, all new short term rentals (hotels, resorts, condos, homes, etc.) to individuals from CDC-designated “hot spots”—individuals residing in or traveling from New York, New Jersey or Connecticut—has been suspended. This order does not apply to healthcare workers, commercial transport, first responders, and military personnel. Click here to read the order.
  • Starting today-Monday, April 6-at 5pm, more businesses have been ordered to close, including jewelry, clothing, shoe, accessory, department, sporting goods, book, crafts, music, furniture, and home furnishing stores, as well as florists. Click here to read the order.



March 29, 2020: A Message from Andrew

To our Property Owners:

The COVID-19 pandemic is presenting all of us with incredible challenges and we continue to closely monitor the situation. We remain in constant contact with local and state officials to help ensure the health and safety of everyone.

Some residents have asked that we close Palmetto Dunes to short-term renters and non-resident property owners visiting their homes due to concerns that the increased population can strain our resources and increase the risk to our residents. We respect these concerns, but we do not have the legal authority to restrict authorized access. As of this writing, short-term rental occupancy is relatively low, and many absentee owners are using their vacation home. For further information on a Town closure, please read the Town of Hilton Head Island’s statement here.

Hilton Head Island’s Mayor and Town Council have expressed similar concerns about potential exposure to COVID-19 resulting from visitors and non-resident property owners coming from “hot spot” areas. Governor McMaster’s executive order on Friday called for a mandatory 14-day quarantine for those coming into the state from COVID-19 “hot spots.” Please pass along this directive to your guests and family members that might be visiting the community and tell them to use available delivery services for food and other necessities.

These are difficult times, but these are also the times that our community is at its best. We can all reach out to a neighbor or an elder to lend a helping hand, consider supporting one of our many charities on the island, and continue to support our local businesses. I am confident that our community and our island will get through this.

The Palmetto Dunes POA remains committed to providing information from trusted sources. To stay informed of all PDPOA updates, please visit For other COVID-19 information, we urge everyone to monitor reliable sources such as the CDC, DHEC, Town of Hilton Head Island, and the World Health Organization (WHO):


Andrew P. Schumacher
Chief Executive Officer
Palmetto Dunes Property Owners Association, Inc.