CEO’s Report-November 2019

House of the Month
October 31, 2019
Controller’s Report
November 1, 2019

CEO’s Report-November 2019

Published November 1, 2019
by Andrew Schumacher, CEO

Annual Meeting
The 2019 Annual Meeting of the Palmetto Dunes Property Owner’s Association was held on Saturday, October 12th. The meeting was held in our parking area at 16 Queens Folly Road on a beautiful Carolina morning with over 200 members in attendance. It was a pleasure to see many of you that morning.

Community Enhancement – Amenities
By now, the member comment period for the two proposed amenities is closed. I hope you thoroughly reviewed the proposals, asked questions and provided your feedback on which amenity, if any, we should pursue first. Both have the opportunity to increase property value, create a better sense of community and provide more opportunities for owners and future buyers. They both also interact with two of our greatest assets—the beach and the lagoon.

These two projects are a direct result of the goals identified in our 2017 strategic plan to acquire property, develop a better sense of community, find a balance between full time, part time, and investment owners, and leverage and improve access to the lagoon system. In last year’s amenity survey, owners shared their desire for facilities that reflect their shifting lifestyles, needs, and preferences.

We are taking a long-term view of Palmetto Dunes and want to continue to raise property values while adding to the enjoyment of current and future residents. Management and the board will review the feedback you provide, further discuss both projects, and discuss a path forward at the November board meeting.

As both projects are conceptual, there is still much work to be done on either project if we move forward with one of them. We will continue to keep you informed via the Tidings and on our website regarding these two important projects.

Communications
This year we have been working to improve communications to our owners, create a positive sense of community, and increase awareness of community events.

We have expanded our web site to include and archive all articles from Palmetto Perspectives and the Tidings, and have created an “Ask & Answer” section. This section is a place where owners can ask questions, as well as find answers to frequently asked questions. With important projects in the community—like Yard Arm/278 Gate, 7 Lee Shore, and the Beach Front Amenity—we have opened up a Member Comments section on the site to garner feedback. We are working on a complete overhaul of our web site by late 2020, which will include more experiential photography, streamlined navigation, and an easier to use owners section.

Two new communication channels have been added this year as well — Text Alerts and a PDPOA Facebook page. The text alert system is very effective at delivering important information immediately. We used text alerts to communicate during September’s Hurricane Dorian and had over 500 owners opt in to the service. The PDPOA Facebook page is used to share events, community photos, and provide on-the-go updates and alerts. In addition to these new channels, we have also increased the frequency of our Tidings emails to keep owners better informed.

US 278 Gateway Corridor Project – Bridge Replacement
The South Carolina Department of Transportation (SCDOT) is proposing to make improvements to the US 278 corridor between Bluffton and Hilton Head Island, from Moss Creek Drive to Spanish Wells Road. The purpose of this project is to address structural deficiencies at the existing eastbound MacKay Creek bridge, to increase capacity, and to reduce congestion along US 278 from Moss Creek Drive to Spanish Wells Road.

There are three guiding principles: 1) Fix the transportation issues in the corridor in a way that improves the safety and quality of life for all residents, workers and visitors to Hilton Head Island, 2) Improve the safety and quality of life for the residents of the neighborhoods and businesses directly impacted by the US 278 corridor and 3) Have a gateway to and from Hilton Head Island that the region will be proud of. Please visit scdot278corridor.com to learn more about the project.

Palmetto Dunes Cares – Giving back while building community!
Palmetto Dunes Cares, our community charitable giving fund, is having a great second year. Palmetto Dunes Cares’ mission is to support the charitable interest for all those who live, invest, work, and play in the Palmetto Dunes community. The purpose of the fund is to provide resources for grants and distributions in the Greater Hilton Head area. This year’s 5k Turtle Trot and Turtle Talk raised over $33,000 for the charity. This past month they hosted “Eat, Drink and Be Generous” to further support this effort.

Fiscal Responsibility
Over the past couple of months, the board of directors approved the 2020 Capital and Operating Budgets. Both the capital and operating budgets are drafted by management and presented to the Finance committee for two reviews and revisions. A final draft is presented to the board of directors for their consideration.

We envision investing over $2.2 million in the coming year in capital improvements. Over 90% of these funds are our continued investment in infrastructure improvements and enhancements. The balance is spent on equipment and vehicles. The operating budget is drafted with an eye toward balancing the needs of the community while anticipating change. The total assessment charge to owners for 2020 will remain the same as 2019— $1,800.

I hope everyone has a happy Thanksgiving and we look forward to seeing many of you at our 2nd Annual Oyster Roast on Thursday, November 14th. As always we have a lot going on in Palmetto Dunes, so if you have any questions, please reach out to me directly or one of our staff members.

— Andrew Schumacher, CEO

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