Published March 29, 2020

To our Property Owners:

The COVID-19 pandemic is presenting all of us with incredible challenges and we continue to closely monitor the situation. We remain in constant contact with local and state officials to help ensure the health and safety of everyone.

Some residents have asked that we close Palmetto Dunes to short-term renters and non-resident property owners visiting their homes due to concerns that the increased population can strain our resources and increase the risk to our residents. We respect these concerns, but we do not have the legal authority to restrict authorized access. As of this writing, short-term rental occupancy is relatively low, and many absentee owners are using their vacation home. For further information on a Town closure, please read the Town of Hilton Head Island’s statement here.

Hilton Head Island’s Mayor and Town Council have expressed similar concerns about potential exposure to COVID-19 resulting from visitors and non-resident property owners coming from “hot spot” areas. Governor McMaster’s executive order on Friday called for a mandatory 14-day quarantine for those coming into the state from COVID-19 “hot spots.” Please pass along this directive to your guests and family members that might be visiting the community and tell them to use available delivery services for food and other necessities.

These are difficult times, but these are also the times that our community is at its best. We can all reach out to a neighbor or an elder to lend a helping hand, consider supporting one of our many charities on the island, and continue to support our local businesses. I am confident that our community and our island will get through this.

The Palmetto Dunes POA remains committed to providing information from trusted sources. To stay informed of all PDPOA updates, please visit For other COVID-19 information, we urge everyone to monitor reliable sources such as the CDC, DHEC, Town of Hilton Head Island, and the World Health Organization (WHO):


Andrew P. Schumacher
Chief Executive Officer
Palmetto Dunes Property Owners Association, Inc.

PDPOA Administrative and Pass Office lobbies are closed to walk-in traffic through April 12. The Pass Office drive-up window remains open with normal operating hours to provide assistance. Many members of our team are available to assist you via phone at 843-785-1109 or online. Click here for our Employee Contact List or email

On March 30, we will begin processing ARB permits that do not require onsite inspections and continue issuing emergency ARB permits. It will be at the discretion of the PDPOA if an emergency permit is warranted. If you need an emergency permit, please email and

Currently, the security team and all gate operations are operating as normal. However, where the presence of an officer is not immediately necessary, the officer may contact the complainant or violator via telephone to offer a resolution. For emergencies, please dial 911. For non-emergencies, you may call 843-785-1120. The Association is providing free gate access into Palmetto Dunes and Leamington for restaurant, grocery and pharmaceuticals deliveries.

Personnel will be distributing the Town’s Public Health Advisory to our visitors and guests. We have also asked owners with rental properties and the rental companies to pass out the notice.


Palmetto Dunes Oceanfront Resort was one of 12 island companies announcing on Thursday that they will not accept additional arrivals at their rental properties from March 27 through April 9. The Disney Resort remains closed indefinitely and the Omni just announced they will be closing effective today through May 20. Although occupancy is very low, the Marriott remains open.

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